Terms and Conditions

1.1. These general conditions of sale (hereinafter also the "Conditions") apply to the purchase of products under the "ACTUALEE" brand (hereinafter the "Products" or individually the "Product") via the e-commerce site www.actualee.com (hereinafter the "Site") by users falling within the definition of "Consumers" pursuant to article 1.2 below.
1.3. The Owner is not a party to these Conditions, but holds all rights to the domain name of the Site, the logos, the registered trademarks relating to the products available on the Site and holds all copyright relating to the Site and its contents.
1.4. Any communication from the Consumer in relation to and/or in connection with the purchase of the Products, including any notifications, complaints or requests
regarding the purchase and/or delivery of the Products or the exercise of the right of withdrawal, etc., must be sent to the Seller at the addresses indicated on the Site
and according to the procedure also indicated on the Site and at the email address actualee@virgilio.it
1.5. All purchases are governed by the general conditions of sale published on the Site at the time the order is sent by the Consumer.
1.6. The Site deals with retail sales and as such is designed for the exclusive use of Consumers only. It follows that only Consumers are authorised to send
orders through the Site. If one or more sales are made to a buyer who does not qualify as a Consumer, these Conditions will apply but, in derogation
as provided for by the same:
the right of withdrawal referred to in Article 10 will not apply to the buyer;
the warranty on the Products referred to in Article 8 will not apply to the purchaser;
no other provisions in favour of the Consumer which reflect or comply with mandatory provisions of law shall apply to the purchaser;
the sales contract concluded between the Seller and the buyer will be governed by Italian law, with the exclusion of the provisions of the United Nations Convention on Contracts for the International Sale of Goods - Vienna Convention of 1980.

1.7. By sending the order, the Consumer accepts that the confirmation of the information relating to the order and these Conditions will be sent by email to the address
provided by the same during registration on the site or the purchase process.
1.8. To make purchases on the Site, Consumers must be at least 18 years old and have legal capacity; the Consumer declares to satisfy these
requirements.
1.9. The Customer will be charged for all costs incurred for connection to the Site via the Internet, including any telephone costs, according to the rates
applied by the service provider chosen by him.
Product features and availability in different geographical areas
2.1. The Products are sold by the Seller with the characteristics described on the Site and in compliance with these Conditions published on the Site at the time of the order, excluding any other term or condition.
2.2. The Supplier reserves the right to modify all or part of these Conditions at any time and at its own discretion, without the obligation to give prior notice to users of the Site. Any changes will come into force from the date of publication on the Site and will apply only to sales concluded from that date onwards.
2.3. The sales prices, the Products sold on the Site and/or their characteristics may be subject to change without notice. Such changes are applicable only to orders not confirmed before the date of entry into force of the changes. In any case, the Consumer is advised to check the actual prices before submitting the purchase order, pursuant to Article 3 below.
24 The Site is accessible from all over the world. However, the Products available on the Site can only be purchased by users who request delivery in one
of the countries indicated on the Site.
Product Purchase Procedure - Conclusion of each individual purchase contract
3.1. The presentation of the Products on the Site, which is not binding for the Seller, constitutes a mere invitation to the Consumer to formulate a contractual purchase proposal and not an offer to the public.

3.2. The purchase order forwarded by the Consumer to the Seller via the Site constitutes a valid contractual proposal and is subject to these Conditions, which constitute
an integral part of the order itself; by placing an order with the Seller, the Consumer undertakes to accept them in full and without reservation. Before proceeding
When purchasing the Products by sending the purchase order, the Consumer will be invited to carefully read these Conditions, as well as the information
regarding the right of withdrawal, to print a copy by clicking on the 'print' button and to save or keep a copy for your records.
The Consumer will also be invited to verify and correct any errors in his/her personal data. 3.3. The Consumer's purchase order is accepted by the Seller by sending the Consumer an order confirmation email to the email address provided by the latter.

And
Seller during registration on the Site, or during the order procedure if the Consumer has not registered on the Site; the email will contain the text of these
Conditions, a summary of the order placed, including a detailed list of prices, shipping costs and applicable duties, together with a description of the product characteristics. The Consumer's order, the Seller's order confirmation and the Conditions applicable to the contract signed between the Parties will be archived electronically by the Seller's computer systems and the Consumer may request a copy by sending an email to the Seller at actualee@virgilio.it
3.4. Each purchase contract for the Products shall be deemed to be concluded when the Consumer receives confirmation of the order from the Seller via email.
Product Selection and Purchase Procedure - Pre-orders
4.1. The Products displayed on the Site may be purchased exclusively by selecting the relevant Products and adding them to the virtual cart. Once this selection has been completed, to proceed with the purchase of the Products chosen and placed in the cart, the Consumer will be invited to (i) register on the Site,
provide the requested data, or, (ii) if already registered, log in, or (ili) provide your data so that the order can be completed and the contract can be concluded. If the data reported in the order are different from those provided during registration on the Site, the Consumer will be asked to confirm the data (by way of example and not limited to: name, surname, etc.) as well as the delivery address of the chosen Products, the billing address and, optionally, a telephone number at which the Consumer can be contacted in relation to the purchase made. The Consumer will be shown a summary of the order to be processed, and can modify its content: at this point, the Consumer is required to carefully read and expressly approve the Conditions by ticking
the relevant check box and, finally, to confirm the order by clicking on the “Place Order” button; this will send the order to the Seller with the consequences illustrated in paragraph 3.2. of this contract. The Consumer will also be asked to select a delivery option and a payment method from those available. If the Consumer selects immediate payment by credit card or Pay Pal or Klarna, he will be asked to provide the relevant data via a secure connection. The Seller reserves the right to verify the personal data provided by the Consumer for accounting and administrative purposes. For payments by credit card, the purchase price will be charged to the Consumer only when the Seller sends the actual order confirmation. 4.2. In the event that during the Product selection procedure on the Site pursuant to art. 4.1 above, the Consumer should notice that the price of one or more Products that he intends to select and purchase is clearly lower than the applicable standard price. net of any discounts and/or promotions in force at that time, due to a technical problem that has occurred on the Site, the Consumer is requested not to proceed with the purchase order and to report the incident to Coller's Customer Care service via email to the following email address actualee@virgilio.it.

4.3 In relation to certain Products present on the Site, where expressly indicated in the relevant information sheet, the Consumer will only have the possibility of pre-ordering them as Products not available before the deadline indicated on the Site, which may also be more than 90 (nine) days from the time of placing the order. If the Consumer still intends to purchase the Product not yet available by placing a pre-order, he/she may select the Product and add it to the cart and complete the order with the same methods indicated in paragraph 4.1 and, therefore, authorize the full payment of the order, including the price of the unavailable Product. It is understood that until the date of delivery of the pre-ordered Product, the
The Consumer may communicate to the Seller his intention to withdraw from the sales contract of the pre-ordered Product not yet received by the
Consumer, following the procedure described in Article 10 below, and in this case the Seller will refund the sums paid by the latter to the Consumer;
procedure described in Article 10 will remain in force from the date of delivery of the pre-ordered Product. If the Product is actually unavailable for a period
exceeding the term indicated in the relevant information sheet on the Site, the Seller will give written notice to the Consumer and, where requested by the latter, will refund the sums already paid by the Consumer for the payment of the Product. By selecting and purchasing a "pre-ordered" Product, which is indicated on the
Site as "not available", the Consumer expressly acknowledges and accepts that (i) the same Product is not currently available and will be delivered only
when it will be available again from the Seller

warehouse of, (ii) any terms indicated on the Website regarding the subsequent availability of the Product are purely
indicative and not binding for the Seller. In relation to orders that include a pre-order Product, the Consumer can only select the following payment methods:
credit card, PayPal and Klarna.
Delivery and acceptance of goods
5.1. Although the Site generally indicates whether the Products are available or not and the related delivery times, this information is purely indicative and in no case
binding for the Seller.
5.2 The Seller undertakes to do everything in its power to respect the delivery times indicated on the Site and, in any case, to deliver within a maximum of 14 (fourteen) days from the day following the day on which the Consumer placed the order. If the order cannot be fulfilled by the Seller, as the Product ordered by the Consumer is not available, even temporarily, for delivery, the Seller will give written notice to the Consumer and will refund the amount already paid as illustrated in more detail in art. 5.3 below.
5.3. The Products ordered by the Consumer will be delivered according to the method chosen from those available and listed on the Site at the time of the order. The Consumer undertakes to promptly verify, no later than 3 (three) days from receipt of the Products, that the delivery is correct and includes all and only the Products purchased and to communicate to the Seller, within this period, any defects in the products received or discrepancies between the order and the goods actually received, following the procedure set out in art. 8 of these Conditions; otherwise, the Products will be deemed accepted. In the event that the packaging or wrapping of the Products ordered by the Consumer arrives at its destination visibly damaged, the Consumer is invited to refuse delivery by the carrier/courier or to accept delivery “with reservation”.

Prices, shipping costs, customs duties and taxes
6.1. The price of the Products on sale is the one indicated on the Site at the time of the order by the Consumer. The prices of the products indicated on the site include the costs of standard packaging, VAT (where applicable) and any indirect taxes (where applicable), and exclude shipping costs, which will be calculated before the confirmation of the order placed by the Consumer with the Seller and which the Consumer agrees to pay to the Seller in addition to the price indicated on the Site.
6.2. The total price to be paid to the Seller will be indicated in the Order and also indicated in the order confirmation sent by email by the Seller to the Consumer.
6.3. If the Products are to be delivered to a country outside the European Union, the total price indicated in the order and in the order confirmation, including indirect taxes, is net of any customs duties and any other taxes that the Consumer agrees to pay, if required, in addition to the price indicated in the order and in the order confirmation, as required by the laws in force in the country where the Product will be delivered. For further information on any duties or taxes
applicable in his country of residence or destination of the Products, the Consumer is invited to check with the competent authorities in his country of residence or destination of the Products.
6.4. All additional costs, charges, taxes and/or duties payable in a given country, for whatever reason, on the Products ordered under the Conditions are the sole responsibility of the Consumer.
6.5. The Consumer hereby declares that if, at the time of ordering from the Seller, he is not aware of the costs, charges, taxes and/or duties
referred to in paragraphs 6.3. and 6.4. above, this will not constitute grounds for termination of this contract and will in no case be charged to the Seller.
Payments
7.1. Payment for the Products purchased on the Site must be made strictly within 10 (ten) days from the moment in which the order confirmation is sent by the Seller to the Consumer. The Consumer expressly accepts that the execution of the contract by the Seller will begin when the price of the product(s) purchased is/are credited to the Seller's bank account.

7.2. Payments for orders placed on the Site can be made by credit card, Apple Pay, Google Pay, Klarna or via PayPal under the conditions indicated below. The Seller may also allow other payment methods, as indicated in the specific section of the Site.

7.3. When payment is made by credit card, the Consumer will be transferred to a secure site and the credit card information will be communicated directly to
Shopify International Limited, with its registered office at 1-2 Haddington Road, D04 XN32, Dublin, Ireland, registered in Ireland under number 560279 (Ireland,
VAT number IE 3347697KH, the operator designated by the Seller to manage all such transactions. The data provided will be sent securely using 128-bit SSL (Secure Socket Layer) encrypted file transfer systems. Such data remains inaccessible

also possible for the Seller.
7.4. The invoice/tax documentation relating to the purchase will be sent to the Consumer in electronic format, if required by law, to the email address provided by the Buyer during registration, if the Products are intended to be delivered to a recipient in Italian territory, or attached to the purchased Product in paper format, in all other cases.
Legal guarantee of conformity of the Seller, reporting of defects of conformity and interventions under warranty
8.1. Pursuant to and for the purposes of European Directive 771/2019/EC and Italian Legislative Decree no. 206/2005 (hereinafter "Consumer Code"),
The Seller guarantees the Consumer that the Products will be free from defects in design and material and compliant with the descriptions published on the Site for a period of 2 (two) years from the date of delivery of the Products to the Consumer. The application of any guarantee is excluded in the event of use or washing
of the Product not compliant with that of the Product and the instructions/warnings provided by the Seller and/or the Owner, or reported in the
reference documentation, in the tags or labels. The Seller also guarantees that the goods are of the quantity, quality, durability, functionality,
compatibility and safety ordinarily present in a good of the same type.
8.2. The Consumer can report any defects and non-conformities by sending the correctly completed form to actualee@virgilio.it, indicating
of the defect and/or non-conformity found, as well as the relevant documentation indicated in the return form itself (at least 1 (one) photograph of the
Product, the order confirmation sent by the Seller and/or the purchase receipt). The action aimed at asserting defects not fraudulently concealed by the
In any case, the Seller will prescribe within twenty-six months from delivery of the Products to the Consumer.
8.3. Following receipt of the form and related documentation, the Seller will assess the defects and non-conformities reported by the Consumer via the Owner's assistance service and, after having carried out the quality checks to verify the actual non-conformity of the Product, will decide whether to authorize the return of the Products by providing the Consumer with feedback via email containing the "Return Code", sent to the address provided by the latter during the registration procedure on the Site or during the order transmission phase. The authorization to return the Products will in no way constitute recognition of defects or non-conformities, the existence of which must be ascertained after the return. The Products for which the Seller has authorized the return must be returned by the Consumer, together with a copy of the return authorization communication containing the "Return Code", within 14 (fourteen) days of reporting the defect or non-conformity, to the following address:

8.4. In the event of defects or non-conformity, the Consumer will have the right to have the Product brought into conformity by the Seller, through repair or replacement, or alternative remedies in the cases expressly provided for by the Consumer Code.
If the Seller has undertaken to refund the Consumer the price paid, the refund will be made, where possible, with the same payment method used by the Consumer when purchasing the Product or by bank transfer. It will be the Consumer's responsibility to communicate to the Seller, always by email to the address
actualee@virgilio.it, the bank details to make the transfer in your favor and to ensure that the Seller is put in a position to be able to return the sum
due
Liability for damage caused by defective products
9.1. With regard to any damage caused by defects in the Products, the provisions of the Consumer Code apply. In its capacity as distributor of the Products
through the Site, the Seller releases himself from any liability, none excluded and/or excepted, indicating, at the request of the damaged Consumer, the identity
and the address of the relevant manufacturer. Right of withdrawal
10.1. Without prejudice to the exceptions provided for in Article 59 of the Consumer Code, the Consumer has the right to withdraw from any contract concluded under these Conditions for any reason, without having to provide explanations and without incurring any penalty, within 14 (fourteen) days
from (i) the day the Product is delivered or (ii) in the case of multiple Products delivered separately with a single order, from the date of receipt of the last Product. Exceptionally, the return period is extended to 30 (thirty) days for orders scheduled by 20/12.
10.2 To exercise the right of withdrawal, the Consumer must communicate to Triboo Digitale, before the deadline indicated in the previous paragraph 10.1, his intention
by accessing the "My Returns" page in the My Account area or, if you are not a registered user, by accessing the designated page and entering the order number and email address used to place the order. Alternatively, the Consumer can

nd an explicit declaration to Triboo Digitale, via the contact form
or to the email address customercare@theandamane.com of your intention to exercise the right of withdrawal using the attached withdrawal form.

10.3 Once the provisions of the previous paragraph 10.2 have been completed, the Consumer will receive a withdrawal confirmation email containing, in the event that the ordered product has already been received, the MA form to be included in the package, together with the instructions for returning the product, to be sent
within and no later than 14 days to:

10.4. If the Consumer has received the Product, he/she is required to return it to the address indicated in the previous paragraph (10.3) without undue delay and, in any case, within 14 days from the day on which such withdrawal was communicated. The deadline will be respected if you send the goods back before the 14-day period expires. All shipping risks and direct costs incurred for returning the products will be borne by the Consumer. If the Consumer exercises the right of withdrawal via the website using the return service provided by the website, before confirming the withdrawal request, the costs for returning the goods will be indicated.
10.5. If the Consumer withdraws from this contract, we will refund all payments received from the Consumer, including delivery costs (with the exception of the supplementary costs resulting from the choice of a type of delivery other than the least expensive type of standard delivery offered by us),
without undue delay and in any case no later than 14 days from the exercise of the right of withdrawal. The Seller will make such refunds using the same means of payment used by the Consumer for the initial transaction, unless the Consumer requests the refund via a different means of payment, in which case the Consumer will be charged for any additional costs incurred as a result of the choice of such means. The Seller may withhold the refund until the Seller has received the returned goods or the Consumer has provided proof of having sent back the goods, depending on which event occurs first.
10.6. The Consumer is responsible for any decrease in the value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods. Therefore, if the returned goods are damaged (for example, the authenticity label and the security seal, signs of wear, abrasion, dents, scratches, deformations, etc.), not complete with all parts and accessories (including unaltered labels still attached to the product), not accompanied by the instructions/notes/manuals provided, the original packaging and wrapping and the original guarantee, if any, the Customer will be responsible for the decrease in the value of the product and will be entitled to receive a refund equal to the residual value of the Product. To this end, Consumers are strongly advised not to handle the product other than what is strictly necessary to establish the nature, characteristics and functioning of the same and to use the original packaging of the Products plus additional protective packaging that keeps them intact and protects them from writings or labels.

Intellectual Property Rights
11.1. The Consumer acknowledges that he is aware that all trademarks, names and other distinctive signs as well as any name, image, photograph, written text or graphics used on the Site or relating to the Products are and remain the exclusive property of BALTIMORA STUDIO Srl and/or its assignees, without any right arising for the Consumer in relation to the same following access to the Site and/or the purchase of the Products.
11.2. Except with the prior specific consent granted in writing by BALTIMORA STUDIO SrI, no content of the Site may be reproduced in whole or in part, transferred
by electronic or conventional means, modified or used for any purpose.<
Protection of Consumer Personal Data
12.1. To proceed with the registration procedure, place an order and sign this contract according to these Conditions, the Consumer is required to provide
some personal data. The Consumer acknowledges that the personal data provided will be recorded and used by the Seller and by           in accordance with and in compliance with the provisions of Legislative Decree no. 196/2003 and subsequent amendments. of the Privacy Code
(Personal Data Protection Code), for the execution of each purchase through the Site and, subject to your consent, for any other activity as illustrated in the specific
Information on the Personal Data Protection Code provided to the Consumer by the Site during registration.
12.2. The Consumer declares and guarantees that the personal data provided to the Seller during registration and purchase are true and correct.
12.3. The Consumer has the right, at any time, to update and/or modify the personal data provided to the Seller

via the "My Account" section of the
Site, accessible after logging in.
12.4. For any further information on how we process the personal data of Consumers, please refer to the Privacy Policy and carefully read the General Conditions of Use.

Safety
13.1. Although the Seller takes all necessary precautions to protect personal data from leaks, falsification, manipulation or use by illicit third parties, due to
of the characteristics and technical limitations relating to the protection of electronic communications via the Internet, the Seller does not guarantee that
the information or data displayed by the Consumer on the Site, even after the Consumer has provided the relevant access credentials, will not be accessible or
viewable by unauthorized third parties.
13.2. With regard to data relating to payments made by credit card, the Seller uses the services provided by Global Collect Service NV which adopts
technological systems to guarantee the highest levels of reliability, security, protection and confidentiality of information transmitted via the web.
Applicable law, agreements and jurisdiction
14.1. All sales contracts concluded between the Seller and the Consumer under these Conditions will be governed by and interpreted in accordance with the applicable Italian laws and, in particular, the Consumer Code, with specific reference to the legislation on distance contracts, and Italian Legislative Decree no. 70 of 9 April 2003, on certain aspects concerning electronic commerce. This does not affect any rights that may be attributed to Consumers by binding provisions in force in the Consumer's country of residence.
14.2. In the event of a dispute between the Seller and the Consumer, we hereby undertake to attempt to reach an amicable settlement that the Consumers may
submit to the RisolviOnline service, a compensation conciliation service provided by the Arbitration Board of the Milan Chamber of Commerce.
offers the possibility of reaching a satisfactory agreement, with the assistance of an impartial and expert Arbitrator, in a friendly and secure way on the Internet. For more information on the RisolviOnline regulation or to send a request for conciliation, visit the website www.risolvionline.com
14.3 As an alternative to the conciliation proposed in art. 14.2 above, the Consumer also has the right to access the European Platform for Online Dispute Resolution
(European ODR Platform) to resolve any disputes between Seller and Consumer. The European ODR Platform is developed and managed by
European Council in implementation of Directive No. 2013/11/EU and Regulation (EU) No. 524/2013, to provide independent, impartial,
transparent, simple, efficient, fast and economical ways to resolve national and cross-border disputes arising from online sales or service contracts
between a Consumer resident in the EU and a professional resident in the EU through the intervention of an ADR (Alternative Dispute Resolution) body
which provides such services, as reported in the list provided. For more information on the European ODR Platform, or to submit a complaint and initiate alternative resolution procedures regarding the dispute relating to this contract, use the following link: http://ec.europa.eu/odr. The Seller's email address to be reported to the European ODR Platform is the following: Actualee@virgilio.it.